• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-25-2017 04:04 PM

HP Recommended
Product: HP Deskjet 1512
Operating System: Microsoft Windows 7 (32-bit)

I have not been able to find how to scan on my Deskjet 1512. On the box it came in, and on the printer itself, it says 'print, scan, copy'. The unit is only 18 months old. When I checked Windows printers on my PC, scanner was listed, but when I clicked on it, it said it was unavailable. How do I find the scanner and put it to use? I have worked for hours contacting HP and even Best Buy, but I have gotten nowhere, and nobody seems willing/able to help.

Internet connection is wireless.

No recent software or driver changes.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.