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02-01-2017 10:08 AM - edited 02-01-2017 10:10 AM
When I print 2 documents, it takes an average of 20 minutes for the second document to print. This is because the first document has a status of "printing" for an extended period of time. If I cancel the 1st document, the status is "deleting" for twenty minutes. When I stop print sppoler and then restart, it prints the first doc, and does not start the second one. I have used HP print doctor, and uninstalled/reinstalled printer with no avail.
Printer is connected to computer through wireless.
Printer only used by 1 computer.
I attached a photo showing first doc is "deleting" as of 10:54am and it is now 11:07 am. Second doc submitted at 10:57 has not tried to print.
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