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02-28-2017 06:29 PM
Hi i recently purchased a HP 7740. I followed the setup options and installed the drivers etc. I feel really dumb right now but i cant print a document to A3. Obviously i have loaded Tray 2 with A3 Paper so thats not the issue. When i try to print to A3 it prints using tray 1 which is loaded with A4 Paper. I would have thought that the printer is smart enough to know that Tray 1 is A4 and Tray 2 is A3 and automatically choose the correct tray depending on doc size in whatever MS Office program you are using. I have tried looking in printer settings on the PC to manually choose tray 2 but there is no mention of it anywhere. I have also tried to use the touch screen to try and find tray 2 but there is no Print Shortcut like Copy and Scan. I have tried to youtube the problem and look on the forums but cant find an answer. Feeling really dumb right now please help.