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‎03-18-2017 04:19 PM

HP Recommended
Product: Split x2 13-m010dx
Operating System: Microsoft Windows 10 (64-bit)

To summarize:

My split x2 docking station is completely inoperational. 

 

For the circumstances:

While using my split x2 13-m010 last night, my dog brushed against me. When she did that, I felt a static discharge from me to the keyboard and back. Afterwards, I discovered I had no keyboard input, the docking station had no power (leaving my system running on Battery 1) and I have lost the 'Safely remove hardware' icon.

I have searched the issue(s) in the forums and completed every recommended step to troubleshoot to no avail. I cannot send this system in for warranty, as I purchased it in 2013 and the warranty has already expired.

Perhaps there is something that I am missing?

System: HP Split x2 13-m010dx

OS: Windows 10 (upgraded from 😎

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