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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-22-2017 04:32 PM

HP Recommended
Product: HP CLMJ4730
Operating System: Microsoft Windows 7 (32-bit)

When I click on the "HP CLMJ477 SCAN" shortcut icon OR go to the Start button, programs, HP, find the scan feature of the printer, I get an error.   It says the Scan was not found. 

 

The only way I can get the printer to scan to the laptop is to go into the devices/printers, right mouse click and then select start scan.  The printer is connected via USB.  It was installed and uninstalled twice, rebooted both the printer and laptop multipul times.  still does not work.

 

please help.

M.

 

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