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‎03-24-2017 12:43 PM

HP Recommended
Product: HP Envy 5546
Operating System: macOS 10.12 Sierra

I have bought an Envy 5546 - had one month - was working ok in all aspects in fact I was well pleased with it.... now wont print from my Mac.... says paper tray empty (it is not)....

printer not connected - although it printed a Printer status report ok and then it stopped again

Will print from copy - and print (ie no wireless connection required)

Now wont Scan

I have gone through all the checks recommended ..... 

 

I wondered if working from a Mac - and been updated to Sierra - if there any known problems.... 

 

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