-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
04-06-2017 08:59 AM
We have been using the printer without any problems on the same wireless network for several years. However, when I tried to print yesterday there was no internet connection. The wireless setup can see our network but does not connect after I type in the password. The test results say that PASS for wireless on and working but in bold under the settings results it says No Filtering FAIL. The blue light is blinking on the front of printer. No other computers or tablets or phones are having wifi issues. Additionally, at the top of the results page it says: "More than one access point/wireless router has been found that matchs your wireless network name (SSID)...." It says more, but I am still confused because there is no other router with that name. Any help would be appreciated. Thanks!