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HP Recommended
Officejet 4630
Microsoft Windows 10 (32-bit)

Hello community!

 

At startup, my printer's display shows a "Cartridges problem" message about the Tri-colour cartridge,

and it asks for its replacement.

I bought a new 2-pack set, installed the Tri-colour one and rebooted the printer. At boot, the display

initially showed a normal condition but, after just a minute, the "Cartridges problem" back and the

printer froze again.

Also if not requested, I also tried to install the black cartridge, just to have everything new. No effects

on the post boot result.

Reading some technical tips, I then cleaned both the copper contact points on the printer side and on

the new cartridge one: no results :Crying:

 

Any suggestion?

 

 

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