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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎04-17-2017 04:34 PM

HP Recommended
Product: office jet pro 6960
Operating System: macOS 10.12 Sierra

My Officejet pro 6960 has administrative locks in place, which prevents me from changing the "ethernet setup" OR the "Wireless setup" in the "Network Setup" section.  The printer does not have a wireless or ethernet ip address, so i cant conenct to the deive's built in web engine.

 

How can i hardware reset the devive back to factoiry default WITHOUT using a WIndows device or a Mac.  I can see the config of the printer from a USB conencted MAC however every option states the folowing when i try to use it. "This feature was locked or disabled by the device administrator."

 

HP, you have made this device very easy to lock out and even less easy to reset to "out of box" settings.  I have tried holding down power buton when turning on.  All the options i have see are based onthe fact the device is already on a network.  I cant enable wireless as the option is GREY'D OUT and i cant locally unlock the admin lock.

 

Please advise what the magic trick is to reset the pronter to factory default.  I dont care about any settings i will loose.

 

Yours in desperation over a seemily simple issue.

 

kindest regards

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