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‎04-18-2017 11:25 PM

HP Recommended
Product: Officejet 4655
Operating System: Microsoft Windows 10 (64-bit)

Can't get printer to print document from PC.  Have tried many solutions. Printer will scan from PC direction. Printer will print internal test document but will not print test document from PC direction.  Have uninstalled and reinstalled several time.  Download print and scan doctor.  Print fix function installs but when ask to fix printing problem it goes 3/4 of the way and then up flashed a box stating that there is a corrupt file and failed to extract.  Don't know how to fix the print doctor as I mentiond have download latest vesion and uninstalled and reinstalled several times.  Printer worked before latest windows 10 updating downloads a few days ago. The printer is not receving the print request and don't know how to fix this.  have read and tried several solutions but to no avail.  Is there another fix solution?

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