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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Deskjet 8000 pro
Microsoft Windows 10 (64-bit)

This printer is automaticaly cleaning my printheads on a daily basis.  This is causing a build up on the cleaning pads and ink build up all over the print head area of the printer.  This is causing fouled printing as I am getting ink smearing  all over my print jobs.  How can I turn this feature off.  I can when needed, clean the heads utilizing the toolbox or manualy cleaning the heads as needed.  I am a certified tier 5 customer support person and also certified to repair HP printers, however I have not found any forum questions or replies regarding this issue.

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