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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
06-14-2017 12:32 PM
Product: Deskjet 8000 pro
Operating System: Microsoft Windows 10 (64-bit)
This printer is automaticaly cleaning my printheads on a daily basis. This is causing a build up on the cleaning pads and ink build up all over the print head area of the printer. This is causing fouled printing as I am getting ink smearing all over my print jobs. How can I turn this feature off. I can when needed, clean the heads utilizing the toolbox or manualy cleaning the heads as needed. I am a certified tier 5 customer support person and also certified to repair HP printers, however I have not found any forum questions or replies regarding this issue.
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