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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-16-2017 06:23 AM

HP Recommended
Product: printer officejet 7500A
Operating System: Microsoft Windows 7 (32-bit)

hello 

 

After I upgread the  frimwear for  printer officejet 7500A  I do full reset

 

after that   the printer stopped at welcom screen   (install printhead) I use hp print assistent

 

to find out the problem  mseg say (The printhead identified  is missing, not detected, or incorrectly installed in the printer.)

 

I clean the head printer and remove it and istall again but it not working .

 

I use refill ink cartridge with auto reset chip (arc)

 

I test the headprinter  at another printer ....its working normaly .

 

could you help how can i resolve this problem.

 

thank you

 

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