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‎06-17-2017 06:02 AM

HP Recommended
Product: GT5810
Operating System: Microsoft Windows 10 (64-bit)

I am having a problem with inkjet printer model 5810.

 

My computer is window 10 version 1703 Intel Core i7 6700k. The problem started when I resetted my windows and reinstall everything.

 

Plugging in the USB cables from the printer, window begins to detect the scanner. However it couldn't detect the printer.

 

I tried downloading the latest version of the printer driver from HP sites, but still could not detect the printer. 

 

Any suggestion is appreciated. 

 

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