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‎06-19-2017 03:36 PM - edited ‎06-19-2017 03:37 PM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

I've reinstalled the driver, restarted WIndows, restarted the printer, downloaded the whole kit and kaboodle to reinstall everything anew, installed latest Windows updates and still get "HP Envy 7640 series (Network) has a problem that requires your intervention" when trying to print.

 

I've tried reassigning the port as I saw in another thread.

 

When I try to print a test page, in the queue it says "Attention required".

 

I have NO IDEA what the problem is and what it wants me to do. 

 

BTW, it does print when a print job is sent from a tablet with AiO.

 

Any help would be appreciated. Thanks.

 

 

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