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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Deskjet Ink Adcantage 2135
Microsoft Windows 8.1 (64-bit)

My old black in is out of colour so i bought a new Ink Advantage 680 to replace it.

But after i have replace the ink, my printer doesnt work anymore and the light at the black ink, always blinking.

I try to change the colour ink too, that doesnt have any problem with that, so i have to buy another new black ink ( i thought maybe is the quality of the black ink not function ), but after i put the 2nd black ink inside, still the same thing happens.

 

What can i do to solve this problem ?

 

Thanks

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