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06-21-2017 03:26 PM
Product: OfficeJet 8600 Pro Premium
Operating System: Microsoft Windows 10 (64-bit)
My printer has been working fine, but abruptly stopped with the error message, "printer failure-problem with printer or print system . . ." Other posts say that this is a printhead problem and the printer needs to be replaced. Is this the only possible problem associated with this message? Is this the only alternative?
Thank you
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