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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Photosmart C4780
Microsoft Windows 10 (32-bit)

The printer has developed a printing issue.  Photographs print beautifully, some documents print perfectly while others are so blurred that they are illegible.  A faulty print out will be blurred each time and this can happen on a document produced by myself or by others, e.g. email attachment. I have changed the cartridge (HP original) changed the paper, tried printing document onto glossy photo paper, checked and changed the settings, cleaned the heads, aligned the heads. The printed Test page is blurred.  Has anyone else had this problem and found a resolution?  I'm considering replacing the printer which is (just) out of warranty but it is brilliant at printing photographs.

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