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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-28-2017 04:16 AM

HP Recommended
Product: Deskjet 3720
Operating System: Microsoft Windows 7 (64-bit)

When I scan or copy a document a black vertical line appears on the left hand side of the copy document/image....printing is fine. Anyone know how I can access the scanning glass and how to clean it ? (By the way it is an all in one printer so there is no way of lifting the lid)

 

Thanks

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