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07-08-2017 03:43 PM
I've had this printer for a couple years, this is the first I've have this trouble. I did look around the forum for this particular printer having this problem, but didn't find what I was looking for.
I changed the ink on my printer today, i bought the proper replacement cartridge (officejet 901 tri-color, by HP) but the magenta isn't printing on anything. Colors are only cyan/blues and yellows. I have run the cleaning programs and checked the ink levels. The printer says everything is running fine, I have no error messages.
It may be that I'll have to get new printer ink(again), but I wanted to post here first, and see if there was a possible reason for it, and if there was another solution before I needed to buy more ink.
Thank you in advance,
-Kay