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‎07-11-2017 08:23 AM

HP Recommended
Product: HP ENVY 7640
Operating System: Microsoft Windows 7 (64-bit)

I just purchased and set-up a new HP ENVY 7640 printer.  I have it direct connected via USB to my lap-top.  I do not have the wireless connected or set up.

 

The printer will copy in color.  It will also print diagnostic pages in color as well.  It will, however, not print in color when I print from lap-top.

 

 

Please help.

 

Thank you

 

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