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‎07-28-2017 06:52 PM

HP Recommended
Product: OfficeJet 4650
Operating System: macOS 10.12 Sierra

I have a OfficeJet in my vacation home.  It has very low usage, I have just replaced the ink cartridges after the print quality became very poor.  I put it through the clean print head process both inital and secondary.  The print quality was still very poor.  I then replaced the cartridge againthinking I may have gotten a bad print cartridge and the quality is still very poor after the clean printhead process again.  Are there any other steps I can take short of sending the device to HP for service?

 

The device is most likely out of warranty due to length of time owned, but it has extremely low usage, like less than one ream of paper since I purchased it.

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