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WarningU2
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HP Recommended

HP Smart ... not so smart. Only Sees PDF files

HP Envy 4520
Microsoft Windows 10 (64-bit)

Installed a HP ENVY 4520 for my Dads new HP 260-a129.    He is 87 so it all has to be simple.  

 

Installation of printer excellent.   Great little PC.    Perfect for my father. 

 

Whats annoying me is that when I went to show him how he can simply print something from HP SMART ... it is only showing (from) Print Documents,  PDF documents.   All files shows  *.pdf

 

I can print word documents (doc or docx) from windows explorer or Word but from HP SMART it seems to be thinking that the only documents to print are PDF.  

 

Is this a known bug?   From searching it seems the previous problem was not finding pdf documents from Print Documents.   You fixed that but broke all the others.  Print documents should include .doc .txt .ppt xls etc etc

Who Me Too'd this topic
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