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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-14-2017 12:00 AM

HP Recommended
Product: HP Officejet 3830
Operating System: Microsoft Windows 10 (64-bit)

I am using the feeder and it will feed through the entire document AND scan each page,  but I have no idea where it saves it to.  It's not in "Scanned documents" .      I use the window on the printer itself to scan. 

 

The instructions on HP say that "it saves it to the default save destination specified in the settings."    But then doesn't tell us where to find those settings, let alone find our document.   They assume we know what they are talking about --- I don't.     I sure would like to save it to the Desktop if there is a way to change those settings, wherever they are. 

 

 

If I scan with  "Windows Fax & Scan"   each page will scan separately with the feeder, but then when I go to the "Scanned Documents" file,  only the FIRST PAGE of a multi-page document shows. 

 

It should not be this difficult to do.   

 

 

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