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HP Recommended
Deskjet 3630
Microsoft Windows 10 (64-bit)

I've had this problem since I bought the printer last year. I hate it. It doesn't stay "online" for printing from any devices. However, it does work with eprint. I try to print something and it is "offline". I press the power button to "wake" it up and still nothing. It won't work unless I go into the control panel and actually add it again.

 

This is the worst HP Printer I've had. Why can't it just stay connected?!

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