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‎09-24-2017 05:20 AM

HP Recommended
Product: Deskjet 3630
Operating System: macOS 10.12 Sierra

 I am trying to print a form ,printer is on the wireless network, everything seems ok,plenty of ink. But all the printer will print is a small part of the page. THere is an error message comes up on my Mac saying the printer may be configured wrongly for the task and I should print out the Information page on the printer which will give the url for changing its configuration online. But when I press the I button on the printer all I get is a blank page! In fact whatever I try to print gives either a blank page or bits of pages ,mostly the bottom bit. I don't think it can be the configuration that's the problem, it's the same as I've always used. Never had a problem printing out forms before. Any help out there?

Also,strangely,I can't print at all from my iphone, It keeps saying "searching for printer",I know they are on the same wireless network,and the printer is ticked when I try to print .But no contact!

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