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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Photosmart C4480
macOS 10.12 Sierra

The printer is not printing in black nor colour, even though it states that there is ink in both cartridges and it is not displaying any error messages. I have run through the diagnostics including cleaning the printheads, calibrating colour, calibrating print quality, and running the test page, however they all come up blank (nothing prints out). Please can you shed some light on this issue as I am pulling my hair out with frustration! 😞  Many thanks!

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