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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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This power reset works to bring the printer back online. But then, after only a few print jobs, the printer is again offline.

 

Can you guys fix the problem of printers repeatedly going offline.

 

It's a fairly recent problem. My original 6830 never went offline. But it developed an issue under warrantee and was replaced by a refurbished 6830. The refurb now goes offline all the time. I perform a power reset, and it's online, then after printing a few documents, it goes offline again. The only change in the whole system (network, computer, etc.) is replacing my original 6830 for a refurbished one.

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