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10-11-2017
09:56 AM
- last edited on
10-11-2017
11:53 AM
by
danny-r
This power reset works to bring the printer back online. But then, after only a few print jobs, the printer is again offline.
Can you guys fix the problem of printers repeatedly going offline.
It's a fairly recent problem. My original 6830 never went offline. But it developed an issue under warrantee and was replaced by a refurbished 6830. The refurb now goes offline all the time. I perform a power reset, and it's online, then after printing a few documents, it goes offline again. The only change in the whole system (network, computer, etc.) is replacing my original 6830 for a refurbished one.