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10-12-2017 03:06 PM
Just bought a new ENVY 7155. After several hours I finally got it working but I am having several problems I would like some help with:
Device Status says Out of Paper when it has paper. Fortunately I can still print, copy, and scan. Yes, I have rebooted and replugged several times.
I am connected to my PC with a USB connectiion. How to I stop the blue wireless icon from blinking.
Last is the fact that the Home Screen is not working very well. Nothing happens when I press the icons at the top of the page. At least I assume they are not there for decoration..
Can't get out of some pages like the Help page.
Is the question mark the only icon that is lighted at any one time? And by pressing it is the only way to get to the Home page (which is the copy and scan page)?
When I want to copy or scan I have to press the icons 4-8 times to get action. Same with the b&W and Color icons.
I have not been able to find a video that explains how to use the Home page and the icons.
Thanks.