• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-16-2017 10:14 AM

HP Recommended
Product: HP ENVY 5540 series
Operating System: Microsoft Windows 7 (64-bit)

Hi,I have tried everything for a couple of weeks now ,With no results coming back to my printer to print Blue/Cyan.

It will print all the other colours but not Blue.

 

Ink cartridge is 3/4 full and black is about the same.

 

I have done the clean many times i lost count

I have done the alignment as much,But with having to use another alignment print as mine wont print blue so won't align.

I have took ink cartridges out and placed them back again making sure they were set in right.

 

 

The only thing i haven't done is a tribal  dance around the stupid thing..if anyone knows one to get the "BLUE" to print Please Please Help,

 

Kindest Regards,

Balding Man

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.