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HP Desk Jet 3630
Microsoft Windows 10 (32-bit)

Hello Folks!

I am having difficulty printing on light card stock and heavy paper (30 lb) on my HP DeskJet 3630. The image is supposed to be centered vertically and it is printed about 2.5 inches too high on the card stock or paper. When I use 20 lb. paper, it prints perfectly. I bought this printer because it said it would print on light card stock and I want to be able to make personalized cards for friends and family. I’ve already used up one set of ink cartridges trying to get this straightened out. Any ideas, please?

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