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11-15-2017 01:59 PM
Product: Envy 5540 Series
Operating System: Microsoft Windows 10 (64-bit)
The printer has suddenly stopped printing in colour, from the PC and Laptop which run Windows 10 and Windows updates have been installed. The printer is connected to the Home Network. The printer does work from the mobile phone in colour. When we run the HP Print and Scan Dr it tells us that the Printer is out of paper, we have gone through all the fixes advised and still it tells us the printer is out of paper. We are at a loss now on what to do.
Solved! Go to Solution.
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