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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Photosmart 5520

Changed low black ink cartridge because I was getting vertical blank lines on my Excel document.  Continued to get the same blank lines with the new cartridge.  I did a print quality diagnostic and it didn't show any problems.  I cleaned the cartridge heads anyway and am still experiencing the same problem.  I vaguely remember something similar happening a while ago and I think it may have been a software issue and not an actually print issue.  Does anyone have an idea of what could be causing this?  My printer is connected to my computer through a USB and I am on VPN.

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