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‎12-11-2017 02:04 AM - edited ‎12-11-2017 02:06 AM

HP Recommended
Product: HP Officejet pro 6970
Operating System: Microsoft Windows 10 (64-bit)

Recently purchase due to failure of B210 printhead. New  printer uses HP 903 cartriges. Set-up set ran out after several days. The 903 look identical to the HP364 as used in the old printer but they are double the price for some reason.

Purchased a set of HP 903 XL compatible cartridges but these are not recognised by the 6970. Supplier sent a second set saying that they sell thousands of these with no problems. but these are not recognised either. I get a message saying " Cartridge problem", "Remove and reinstall the indicated cartridge...."

I had to go out and buy a set of genuine HP 903, not the XL, and the black has run out after three weeks of average use. There others are all low. I don't mind paying the HP prices if i really have to but it would be nice if they put som ink in them!

Has HP found a way of outsmarting the compatible ink suppliers with this printer or is there a problem with the settings on it that i can change?

Don.

Bristol UK

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