Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 2
Flag Post
HP Recommended
HP OfficeJet 6978
Microsoft Windows 7 (32-bit)

All of a sudden my printer stopped printing- I re downloaded the drivers, there is no paper jam- I looked, I took out the ink cartridges and put them back in

error code 0x6100004a

Its only 14 months old!

I unplugged it multiple times - still get the printer failure message

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation