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Myth1973
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HP Recommended
HP OfficeJet 6978
Microsoft Windows 7 (32-bit)

All of a sudden my printer stopped printing- I re downloaded the drivers, there is no paper jam- I looked, I took out the ink cartridges and put them back in

error code 0x6100004a

Its only 14 months old!

I unplugged it multiple times - still get the printer failure message

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