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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
02-02-2018 10:08 AM
HP Recommended
Product: B4LO3A
I tried to follow directions on what come up under this issue. I could only get the color ink out as the ink was on right side & never moved, so I couldn't access the blank ink cartridge. When I plugged the power cord back into printer, the power came back on, the ink cartriges never moved & the same error message still came up. I need help.....i need to be able to print. Please help me.
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