• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Pro 8625
macOS 10.13 High Sierra

Occasionally my OfficeJet Pro decides on its own to spit out a page with nothing but one upper case "G" (without the quotes) printed in the top left corner of the page.  It will do that while I'm using the computer but not printing anything or I will return home and discover it printed a page without anybody home using either the computer or the printer.

 

Sometimes after it spits out this page I'll find the printer screen white with the notice to shut the printer off and turn it back on again and the on/off button is flashing.  If I push the on/off button the printer reboots and everything is fine...  until the next time it decides to randomly spit out a page.  It's always just one letter and always an upper case "G" and always in the upper left corner of the page.

 

Ghosts??  🙂

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.