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‎02-15-2018 04:15 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

HP Envy 4520 will not print photos, though it prints everything on A4 paper just fine.

The 6 x 4 (professional) gloss photo paper just gets stuck - probably because there is nowhere for it to go once the top is closed, and one cannot print if it is open.

In addition, the photos I want to print are in colour, but when I want to print on photo paper, they show on the screen as black and white and there is no way to alter the colour.

Missing my old Cannon printer - everything was so simple back then 😞

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