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‎02-18-2018 11:26 AM

HP Recommended
Product: OfficeJet 7500 E910
Operating System: Microsoft Windows 10 (64-bit)

New hard drive installed working with Windows 10 (64-bit) and Office 2016. Set up a custom paper size of 17.23" x 12.21" (also tried 44 cm x 30.5 cm)  under printer properties using the name Certificates.

Set up the same page size in Publisher.

When I go to print, neither Certificates nor the specifed custom paper settings appear in the paper size drop down menu on Publisher. I have been using this same printer for these certificates for a couple of years.

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