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‎02-19-2018 09:38 AM

HP Recommended
Product: HP 8610 Pro
Operating System: Microsoft Windows 10 (64-bit)

For the last two or three months, neither of our two laptops will print until we cycle the power off/on. Only then, will printing work. My wife and I connect wireless to the printer. I have verified that the software and firmware are up to date. We have cycled the print spooler service, etc, and we just can't print until we cycle the power. Once we do that we are able to print most of the day. I've even considered purchasing another printer but surely there is an answer. Thank you for any help.

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