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‎02-25-2018 11:53 AM

HP Recommended
Product: HP Officejet Pro 8600 N911a
Operating System: macOS 10.13 High Sierra

My officejet is not printing Word documents on my Mac or IPad nor is it printing color when photocopying.  I'm using a wireless internet connection.   All the 4 ink cartridges are new and I've uninstalled and reinstalled the recommended drivers for this printer.  I've also double checked to ensure that color printing was not disabled in Word. At this juncture, I'm at a complete loss on resolving this issue and would appreciate any ideas on troubling shooting.

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