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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
hp officejet pro 6978\6970
Microsoft Windows 10 (64-bit)

I just recently purchased an HP Officejet Pro 6970. At least that what it says, however the label on the priinte says 6978. Anyway, I have completed the setup as per the instructions and all things seem normal but when I go to print from the computer, nothing happens. Test print prints ok..I am at a loss. I  have  uninstalled and reinstalled. Powered down the modem and printer and restarted. Nothing....Help

 

memrymaker

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