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‎03-10-2018 09:13 AM

HP Recommended
Product: hpenvy 4527
Operating System: Microsoft Windows 10 (64-bit)

No software or hardware changes between the printer working fine and suddenly not. I am able to copy so it would suggest not head or ink problem. It will not print from computer, I'm using USB but did try wireless after problem arose but with same result. The page is mainly blank wit a couple of attempted lines at the top of the page which are vague and unreadable. The test page doesn't work either. I have latest softwae.I'm stuck for what to try as most help seems geared to the ability to print off a page which the printer can when copying a document.

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