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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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04-13-2018 10:58 AM
HP Recommended
Product: OfficeJet Pro 8710 All-in-one series
Operating System: Microsoft Windows 10 (64-bit)
I have an OfficeJet Pro 8710 Allin-one series printer and am trying to print a document from MS Word. When the HP ePrint window comes up it shows my printer and when I select print I get an error "Printer validation failed". Printer is set up as wireless. Using Windows 10 on a desktop PC. This problem just started and before this everything worked fine.
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