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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
officejet pro 6835
Microsoft Windows 10 (64-bit)

My printer will not print due to a printhead error 0xc19a0041. I have tried to use the setup menu and perform the printhead cleaning and aligning functions but neither of them will be performed by the printer.

 

How do I fix this issue?

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