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‎04-21-2018 06:15 PM

HP Recommended
Product: HP Envy Photosmart 7855
Operating System: Microsoft Windows 10 (64-bit)

When I try to print a document, I receive a message that says my printer is in an error state. When I check my installed app, it says that my printer is ready. I can get it to work sometimes by opening and closing my paper drawer or by turning off the printer for a while. I would like to solve this problem as I do not have time to mess with it! I have only had the printer for about a month. Thank you.

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