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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-03-2018 03:05 PM

HP Recommended
Product: Inkjet pro 8600

My Officejet Pro 8600 all in one needs new printer cartridges. We have ink cartridge replacements on hand but when replaced it says that the brand new ink cartridges are not commpatible or have been detected to have been used or empty. This is not true as I've tested three differnet brand new boxes of these cartridges. After a few days of research I think I've finally found out the issue. The new ink cartridges are CN045ANwhere the old ones are CN045A. This means that these new cartridges are only for use in the US and Canada. I am in the US and I purchased these printers through Staples website in the US.

 

After reading other people having the exact same issue, I've realized I need a Regionalization Reset. I've tried using the contact support and typing in the printers SN but it is out of warranty. I do have brand new ink cartridge replacements.  I've tried typing in the product number on the contact support website for the ink cartridges but find nothing. I can't find any phone number or anything for any type of customer support, so this is my last option.

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