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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Inkjet PRO 850
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I would like to know if the fact that one of the colour cartridges is empty has any affect on printing in black only.  I have already aligned, cleaned printheads and printed the self diagnostic test (it printed in majenta!).  I am frustrated. Before the black cartridge ran out the printer was working.

 

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