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‎05-29-2018 02:58 PM

HP Recommended
Product: LaserJet Pro MFP M225dn
Operating System: Microsoft Windows 10 (64-bit)

HP LaserJet Pro MFP M225dn has been stuck at Initializing screen for the last week.

I have tried every troubleshooting suggestion through the forums but still not working.

Ready and warning lights flashing

Firmware version: 20180205
Connected directly to wall outlet (no surge protector)

 

I have done:

Hard reset

Cold reset

Removed cartridge and reset

Factory reset

NVRAM reset

 

 

computer will not recognize printer connected via USB or as a network connected printer.

when connected to the network it will not assign a IP address (DHCP enabled).

 

Assuming it is going to come down to a hardware issue but willing to try additional troubleshooting steps if anyone knows of any?

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