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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Deskjet Ink Advantage 3835
Microsoft Windows 10 (64-bit)

Last night, I bought an HP 680 black ink cartridge in of the malls here in the Philippines. After installing the new black ink to our printer, I got an error message "Incompatible Cartridges". The printer isn't connected to LAN, VPN  or wireless.
This is already my second replacement for the said ink but this is the first time I encountered the said error.
What should I do?

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