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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-19-2018 11:57 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Mac OS X 10.11 El Capitan

repeatedly receive this message:  

"Ink System Failure: there is a problem with the printer or ink system. Turn printer off, then on.  If problem persists, contact HP".

 

Have followed these instructions, have carefully taken out GENUINE HP ink cartridges (correct cartridge # for 8600 Plus). Checked for ink build-up, bent pins, damaged cartridge (none of these).  Have properly installed ink cartridges- 2 are full (new) one more than 1/2 full, one is just at 1/2 full.  Have unplugged & plugged in machine.  Nothing works.

 

When I contact HP with serial number, it refers me to this forum because machine is "out of warranty".

 

I am using wireless connection to Mac computer with OS X 11.6

 

I would appreciate help ASAP from an HP tech to resolve this.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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